How to Use Circular’s Payment Portal
1min read
Accessible at nowcircular.sg/pay or nowcircular.com.au/pay
1️⃣ How do I view or manage my Subscriptions?
When you open the portal, the first thing you'll see is your Subscription List, like this:
Here’s what you’ll find:
- 💳 The amount you’re billed each month
- 📅 The subscription status (Active / Cancelled)
- 📌 A quick way to view all subscriptions
- 📂 Tap into each subscription to manage it or view details (e.g. device name, status, next billing date)
2️⃣ How do I manage my Payment Methods?
Click on Payment Methods (💳 icon). Here you can:
- Add a new credit/debit card
- Remove an outdated card
- Set a default payment method
🛡️ Payments are processed securely and encrypted.
3️⃣ Where can I check my Billing History?
Click on Billing History (🔁 icon) to view:
- 💰 A full list of all past and current invoices
- ✅ Status of each invoice (Paid, Unpaid, Failed)
- 📥 Downloadable receipts in PDF format
- 🔎 Filters to narrow down by subscription or date range
🛠️ If you have any unpaid or failed invoices, you can resolve them directly from this section by selecting the invoice and proceeding with payment.
📂 This is especially helpful if you're catching up on a missed charge or retrying a failed transaction.
❓ Need Help?
💬 You can always reach out to our Support Team via email:
Alternatively, simply respond to any email sent from Circular, and our friendly Customer Support team will provide assistance.
