I’m experiencing financial difficulties. What are my options?

If you're facing financial difficulties, Circular is committed to working with you to find a solution that helps manage your payments more effectively. We offer several options to assist you, tailored on a case-by-case basis. Here are some of the ways we can support you:

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1. One-Time Change of Payment Date: We can adjust your next payment date once, without incurring a late payment fee, to provide temporary relief.
2. Returning the Device: If continuing with the subscription is unsustainable, you have the option to return your device to Circular. This can help reduce or partly waive your overdue subscription fees.

We encourage you to reach out to us by submitting this form or by sending an email to assistance.au@nowcircular.com as soon as you recognise financial challenges. The sooner we're aware, the more effectively we can work together to devise a plan that suits your specific situation, helping you stay on track with your payments while minimising financial stress.

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