My payment method is outdated. How can I change it?

Depending on when you became Circular’s customer, the process to access and manage your payment information varies slightly.

For Most Customers

You can easily update your payment method through the Payment Portal on your billing date. If you need to update it outside of your billing date, please contact us via email at help_au@nowcircular.com to request a secure link.

To check which payment method you have on file with us, simply head over to our Payments Portal. Just click on any paid invoice, and the invoice will be downloaded as a convenient PDF file. Inside the invoice, you'll easily locate the last 4 digits of the payment method you used. Here, you also have the option to update your payment method when your payment failed.

If Your Payment is Managed by Splitit

You can easily update your payment method through the Splitit portal. Simply check your email for your unique Splitit credentials to access your account. Please note, you can update your card information up to two times per day.

Can I use different payment methods for different subscriptions?

No, you may only choose one payment method for all subscriptions under your account.

Find out more: Can I change my monthly billing date?