---
title: "Preparing Samsung Galaxy Watch 4 for Return"
description: "Make sure you reset on your device before returning to Circular or sending it in for a repair. Otherwise, your device will be locked – anyone you give the device to won't be able to use it normally and Samsung technicians won't be able to perform service repairs."
canonical_url: "https://learn.nowcircular.com/articles/preparing-samsung-galaxy-watch-4-for-return-5qh0pJist4"
md_url: "https://learn.nowcircular.com/articles/preparing-samsung-galaxy-watch-4-for-return-5qh0pJist4.md"
---
# Preparing Samsung Galaxy Watch 4 for Return

Make sure you reset on your device before returning to Circular or sending it in for a repair. Otherwise, your device will be locked – anyone you give the device to won't be able to use it normally and Samsung technicians won't be able to perform service repairs.

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### ==Reset with the Galaxy Wearable app==


1. In the Galaxy Wearable app of the connected phone
2. Next, tap on Watch Settings
3. Tap General, then Reset. And tap Reset again to confirm

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### ==Reset from the watch’s settings==


1. Navigate to Settings
2. Swipe to and tap General
3. Swipe to and tap Reset
4. Tap Reset. Tap the check mark and follow any on-screen instructions to start the reset

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