---
title: "What is the order and approval process?"
description: "We’re delighted that you’ve made the decision to subscribe to a Circular device! Here’s the detailed step-by-step guide on how to get started:"
canonical_url: "https://learn.nowcircular.com/articles/what-is-the-order-and-approval-process-dTXXvcPkfb"
md_url: "https://learn.nowcircular.com/articles/what-is-the-order-and-approval-process-dTXXvcPkfb.md"
---
# What is the order and approval process?

We’re delighted that you’ve made the decision to subscribe to a Circular device! Here’s the detailed step-by-step guide on how to get started:

## Order & Sign Up Process


1. **Pick Your Tech & Plan:** First, select your desired Circular device and a [subscription plan](https://learn.nowcircular.com/articles/help-me-choose-the-right-subscription-dv6fBUYi9T) that suits you, the choice is yours.
2. **Sign Up:** Then, [create your Circular account](https://learn.nowcircular.com/articles/what-information-does-circular-need-to-complete-my-account-set-up-LyfETagmBd). Ensure you’re eligible by checking the requirements for [Australia](https://learn.nowcircular.com/articles/am-i-eligible-for-a-circular-subscription-FRmbkAa0jC).
3. **Checkout:** Complete your order with [an eligible payment method](https://learn.nowcircular.com/articles/what-payment-methods-do-you-accept-eLclOorFJj). An [authorisation hold](https://learn.nowcircular.com/articles/will-i-be-charged-when-i-apply-for-a-subscription-naJdIacv9D) will secure the checkout amount. A portion of the funds will only be transferred to Circular if the order is approved and delivered.

## Approval Process


4. **Approval Process:** Your order undergoes a review within 3 business days. We may reach out via email for additional documents to verify your [income](https://learn.nowcircular.com/articles/what-documents-can-i-submit-to-prove-my-income-S0byXfADcs) or [address](https://learn.nowcircular.com/articles/what-documents-can-i-submit-to-prove-my-address-64WGuEzRFN?blk=true).
5. **Approval Outcome:**

   
   1. **Approved:** You’ll be notified of the [approval and your estimated delivery date](https://learn.nowcircular.com/articles/my-subscription-has-been-approved-whens-my-delivery-VeaVG4X5XP) via email.
   2. **Declined:** We'll inform you about the [decline reason](https://learn.nowcircular.com/articles/why-was-my-subscription-declined-lj9DqEtIdh) via email and automatically release the authorisation hold. No funds will be transferred from your bank to Circular for any declined orders.

## Delivery Process


6. **Delivery Preparation:** Post-approval, your order is processed as per the standard timeline, detailed in your approval email.
7. **Delivery Notification:** We'll send an email when your [delivery is scheduled](https://learn.nowcircular.com/articles/i-received-the-delivery-confirmation-email-how-can-i-track-my-delivery-qDm6nERNnG).
8. **Delivery & Activation:** Once your device arrives, your subscription begins, marking the delivery date as your [monthly billing date](https://learn.nowcircular.com/articles/when-is-my-recurring-monthly-payment-date-jTB8iXboXg).

Welcome to Circular, where your tech subscription journey promises simplicity and excitement from the start! So head on over to our [Australia](https://nowcircular.com.au/products?blk=true) site to shop now.


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Find out more: [What will Circular ask me during checkout?](https://learn.nowcircular.com/articles/what-information-will-i-need-to-apply-for-a-subscription-LyfETagmBd)