When is my monthly billing date? 

Your recurring monthly billing date is set based on the date you received your device, following the approval of your order. Here’s how it works:

1. First Payment: Charged on the date your order is approved.
2. Subsequent Payments: Due monthly on the same date your device was delivered to you. These payments will automatically be charged to your chosen payment method.

:::tip Example timeline: 

10/01/2024:　Order placed for a 12-month subscription; authorisation hold applied.

12/01/2024:　Order approved and first payment processed.

19/01/2024:　Device delivered, marking the start of your subscription.

19/02/2024:　Next payment due.

19/03/2024:　Next payment due, and so on.

In this example, the 19th of each month becomes your designated billing date for the duration of your subscription.

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Find out more: Can I change my monthly billing date?